{"id":4042,"date":"2013-10-21T14:32:01","date_gmt":"2013-10-21T14:32:01","guid":{"rendered":"https:\/\/get3dsmart.com\/Stagingsite\/\/\/?p=4042"},"modified":"2017-07-11T14:43:05","modified_gmt":"2017-07-11T14:43:05","slug":"picturing-3d-printing-retail","status":"publish","type":"post","link":"https:\/\/get3dsmart.com\/Stagingsite\/2013\/10\/21\/picturing-3d-printing-retail\/","title":{"rendered":"Picturing 3D Printing at Retail"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The other day I was discussing 3D printing with a friend. The news about Tesco had just come out, and I was telling her that the biggest grocery chain in Great Britain had just gone on record, saying it would offer 3D printing service in-store. She asked why a grocery store would offer 3D printing. I asked if she wondered if people said that when grocery stores installed photo labs. Then it hit me. I\u2019ve spent a lot of time comparing 2D and 3D printing, but maybe the better comparison is photo printing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I\u2019ve compared 3D printing to photo printing <\/span><span style=\"font-weight: 400;\">before<\/span><span style=\"font-weight: 400;\">, but our conversation had me thinking about it all over again. Almost every grocery store and pharmacy has a photo center. They\u2019re digital, and they\u2019re highly automated. Software allows people to upload files from a variety of sources, store them, and print them either with full service by an operator, or self-service at a kiosk.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Could their experience with photo printing put grocery stores and pharmacies in the best position to offer 3D imaging and printing services in-store? Walmart\u2019s UK subsidiary, Asda recently became the <\/span><a href=\"http:\/\/gigaom.com\/2013\/10\/11\/walmarts-uk-subsidiary-asda-trials-3d-scanning-and-printing\/\"><span style=\"font-weight: 400;\">first UK supermarket<\/span><\/a><span style=\"font-weight: 400;\"> to test a 3D scanning and printing service. They\u2019re scanning people in-store and selling 3D printed figurines which are produced off site and direct shipped to them upon completion. The figurines are mini me\u2019s, the selfies of 3D printing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Full service isn\u2019t the only option. Consider the DreamVendor. Its a 3D printing kiosk and a <\/span><a href=\"http:\/\/gigaom.com\/2013\/04\/01\/if-you-can-dream-it-you-can-print-it-at-this-free-3-d-printing-kiosk\/\"><span style=\"font-weight: 400;\">model<\/span><\/a> <span style=\"font-weight: 400;\">for how self-serve 3d printing could develop at retail. \u201c<\/span><span style=\"font-weight: 400;\">Think of it as a vending machine with an infinite inventory\u201d, says the team at Virginia Tech. You simply insert an SD card that contains 3D printer code (generated from your CAD model) into the machine; the DreamVendor then prints your 3D part and dispenses it into a bin when it\u2019s finished.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tesco, a British multinational grocery and general merchandiser, is the second-largest retailer in the world. They recently announced plans to offer 3D printing in-store. \u00a0<\/span><span style=\"font-weight: 400;\">In a recent V3 <\/span><a href=\"http:\/\/www.v3.co.uk\/v3-uk\/news\/2297322\/tesco-sheds-light-on-3d-printing-plans\"><span style=\"font-weight: 400;\">interview<\/span><\/a><span style=\"font-weight: 400;\">, Tesco IT chief Mike MacNamara said he thinks, \u201cit will help Tesco as a company, I don\u2019t think it will be a bad thing,\u201d he said. \u201cIt\u2019ll be a great thing for customers, we\u2019ll have 3D printing in our stores.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3D imaging and printing have been forecasted $15 billion plus businesses by 2020. Right now approximately 70% of 3D printed things are used as prototypes. By 2020, 80% (of a $15 billion market) will be consumed as final product. \u00a0Where better to produce those products than a place the consumer frequently shops? Tesco\u2019s MacNamara said \u201cover the next few years you will see 3D printing in shops, because for the missing hose from the vacuum printer, you can print them in the time that someone enters the store, does a bit of shopping and leaves the store. So I can definitely see that being part of the retail offering in the none too distant future.\u201d <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re on the same page. I had written a week earlier that home improvement retailers should offer the service, even mentioning accessories for vacuums. Why couldn\u2019t grocery stores and pharmacies compete for those sales? You have to make a special trip to the hardware store but you\u2019re always going to the grocery store. Picking up dinner, why not 3D print a new <\/span><a href=\"http:\/\/mashable.com\/2013\/10\/03\/blizzident-3d-toothbrush\/\"><span style=\"font-weight: 400;\">toothbrush<\/span><\/a><span style=\"font-weight: 400;\"> while you\u2019re there. Need a prescription? While you\u2019re there, print some household goods. You can even watch them being made. Not sure any of <\/span><a href=\"http:\/\/www.digitaltrends.com\/computing\/3d-printable-home-goods\/\"><span style=\"font-weight: 400;\">these<\/span><\/a><span style=\"font-weight: 400;\"> \u201ccould put Target out of business,\u201d but they will sell and people will watch in amazement as their products are made.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Really? There\u2019s no way 3D printing will drive that much engagement, right? Last night I was at Dewey\u2019s Pizza here in Cincinnati. They have a big window where you can see into the kitchen. They have a bunch of chairs underneath so kids can see in. There was a line to watch. Imagine what will happen their pizzas (or nearly anything else) are 3D printed.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"A 3-D Printer Makes A Pizza\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/L_uDm0yjnN8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">The recent 2012 Grocery Shopper Trends <\/span><a href=\"http:\/\/www.icn-net.com\/docs\/12086_FMIN_Trends2012_v5.pdf\"><span style=\"font-weight: 400;\">report<\/span><\/a><span style=\"font-weight: 400;\"> captured four trends that are significant for the grocery industry and likely to impact and shape the retailer \/ consumer relationship:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Economy\u2019s Effect on Long Term Consumer Behavior: the Shift to Value-seeking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technology Enhanced Shopping: the Future is Here<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Growing Impact of E-Commerce <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Format Innovation: Small Formats Take Hold<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">3D printing is a means to an end in capitalizing on all four. 3D printing is all about value. Because it&#8217;s digital, it allows consumers to quickly acquire what they need, when they need it. Nearly all the ancillary costs of getting the product to market are stripped away. The technology makes it easy to get more products to the retail market, driving the innovation and use of 3D printed products. It also requires less space, and little merchandising, making it ideal for smaller format stores. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But where 3D printing could really benefit a grocery store or pharmacy is online.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Online grocery sales currently account for 1% of the $631 billion U.S. grocery business. Retailers are working on their revenue models for online grocery shopping, and online grocery and home delivery services are rapidly expanding into markets across the country. Kroger Company, here in Cincinnati, recently <\/span><a href=\"http:\/\/beta.fool.com\/rpsullivan\/2013\/07\/19\/emerging-leaders-in-online-grocery-shopping-and-ho\/40679\/\"><span style=\"font-weight: 400;\">announced<\/span><\/a><span style=\"font-weight: 400;\"> its intention to purchase Harris Teeter, in part to help with online shopping and delivery. Harris Teeter\u2019s Express Lane program is an early leader in the space and has been evangelizing the benefits to its customers for some time.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">How could 3D printing help them own online shopping and home delivery? <\/span><\/h4>\n<p><span style=\"font-weight: 400;\">3D printing is a hot topic. The PR, buzz, and viral share drives new traffic. Initially consumers could order 3D printed objects directly from the store\u2019s website and the printing could happen anywhere. Eventually, once the store network was in place, products could be scheduled for production in-store. In the mean time, the retailer, via its eCommerce site would gain significant intelligence about potential delivery customers &#8211; including their location and profile.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Further, an eCommerce portal would likely be the place to upload files. Taking a cue from the photography industry, retailers could allow for file upload from multiple sources (desktop, mobile, local, etc.) into their online platform. Like the photo industry it creates an opportunity to screen files for content and printability. It would also provide an opportunity to partner with the file owner, adding it to the store\u2019s product catalog where it could be sold digitally, or in product form, online or in-store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about the opportunities that could create for mobile. Retailers could advertise the service in-store. Customers seeing the ads would search for content from their mobile devices. Retailers (and the consumer brands that supply them) could certainly monetize that traffic. Beyond loyalty cards and coupons, retailers could promote specific 3D printable products that the consumer could have made while they wait (driving even more time in-store.) \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumers would purchase on the web while they\u2019re standing on the floor. Just like you\u2019d reserve a RedBox movie or order movie tickets while standing in line. Its reverse showrooming. View online and order in-store.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">What Types of Products?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">There are 3D printable products in nearly every aisle. Ignoring food for a moment (we already know pizza is going 3D) consider some of the others. How about cookie cutters for bakery and housewares? Vaises for the floral department? Jewelry? Think for a moment how Kroger could leverage the Fred Meyer brand in that scenario! But there\u2019s more. From 3D printed toothbrushes to casts and braces, there\u2019s big opportunity in home healthcare. And it doesn\u2019t end there. From baby to pet, appliances to party supplies, school and office, 3D printed product opportunities abound.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Where Would Content Come From?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Like the photo industry, some of the content will come direct from users. This could be captured serendipitously as users upload files, or be crowdsourced as part of a directed effort. At 3DLT we run monthly \u201ctheme drives\u201d with our designers to boost volume in certain, specific categories. This month we\u2019re emphasizing outdoor products. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, content could be supplied by creators and licensors. These could include original equipment manufacturers (OEM) and consumer packaged goods (CPG) companies who already sell physical products in store. Digital sales of their products could create an entirely new revenue model for them. An online catalog makes it easy to receive, inspect, activate and promote their content. An eCommerce sales model makes it easy to onboard new sellers and automate reporting and payment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally content will come from scanning. In their test, Asda is scanning people in-store to create the 3D selfies. While an interesting use case, its more likely stores will be scanning inanimate objects. There are lots of physical products in our world that don\u2019t have a digital equivalent. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As I mentioned in a previous <\/span><span style=\"font-weight: 400;\">post<\/span><span style=\"font-weight: 400;\"> on the automotive aftermarket, \u201c<\/span><span style=\"font-weight: 400;\">There would certainly be challenges, including quality, usability, and intellectual property concerns, among others, so business rules would need to be created around what could be scanned.\u201d That would be true for any retailer, but consider the opportunity a scanning offers. First, it is a source of immediate revenue &#8211; it would be sold as a service, and much of what is scanned would be printed by the requestor. Secondarily, depending on the factors mentioned above, the scan could be resold to other interested customers. The opportunities for the collectibles market alone are mind boggling.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Who Should Offer the System?<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Many large format stores have spent years optimizing their space, going from supermarkets to superstores and back. Also popular is the box within a box concept of subleasing space inside the store. Some services are owned and operated by the retailer. Others are independent. Walk into a grocery store and you\u2019re likely to see a bank, a health clinic and yes, even occasionally a photo lab. Most of those have gone from full service operations to self service kiosks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Could there be an opportunity for a third party like Kodak to supply 3D printing service in stores where they\u2019ve already got a presence, selling photo printing? While the company has fallen on hard times, it does have a rich history in imaging. Could they leverage it? Could they see the forest before the trees? They got behind on digital photography because they were concerned it would eat into film sales. Will they miss the boat with 3D printing too, seeing it as a distraction from photo printing? Would competitors like Fujifilm and Noritsu be as myopic?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or will the stores themselves want to own the business? In 2012, <\/span><a href=\"http:\/\/www.dpsmagazine.com\/Content\/ContentCT.asp?P=1301\"><span style=\"font-weight: 400;\">photo printing<\/span><\/a><span style=\"font-weight: 400;\"> was a $2.8 billion business. As mentioned above, 3D imaging and printing are forecast to clear $15 billion a year within the next seven years. Say by then, the addressable market for a Kroger or Safeway is $5 billion. That\u2019s a lot of revenue to sublease.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps an even bigger motivator is the customer relationship. As one executive in the 2012 Grocery Trends survey noted, \u201cWe have to rethink merchandising from items to ideas. Historically we sold our shoppers merchandise to fill their pantries. They are now asking us for help in understanding how to live better lives.\u201d Just as digital technology has made other products more accessible, 3D printing allows customers to determine what is manufactured and where. It has the potential to provide products that are cheaper, greener and of better quality than mass manufactured items. Anyone interested in participating in that conversation needs to lay the groundwork now.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Years ago there was no way a grocery or pharmacy chain could undertake such an endeavor. They needed a partner like Kodak. But after years of playing catch-up, these retailers now have software platforms that could support digital manufacturing. He who owns the software owns the customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They also have the brick-and-mortar to support real world sales. Many in the <\/span><a href=\"http:\/\/www.bostonglobe.com\/business\/2013\/10\/19\/printer-every-home\/ttvYYbjw6zHxb0YrScn6mJ\/story.html\"><span style=\"font-weight: 400;\">media<\/span><\/a><span style=\"font-weight: 400;\"> are still enamoured with the idea of a 3D printer in every home. People thought the same way about photo printing &#8211; soon there would be no need for the service. People would just manufacture their own. What we found out was that consumers found it easier to send their prints to a service. By 2010 more photos were printed online than at home. Today the spread is even more significant. Fewer photos are printed at home, more are ordered online, and many of those are picked up in-store.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The other day I was discussing 3D printing with a friend. The news about Tesco had just come out, and I was telling her that the biggest grocery chain in Great Britain had just gone on record, saying it would offer 3D printing service in-store. She asked why a grocery store would offer 3D printing.<a class=\"article-read-more\" href=\"https:\/\/get3dsmart.com\/Stagingsite\/2013\/10\/21\/picturing-3d-printing-retail\/\"><i class=\"flownewsicon fa-angle-double-right\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":4043,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61,42,25],"tags":[68,186,144,187,190,188,191,192,189,185,184],"class_list":["post-4042","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3dp","category-design","category-retail","tag-3d-printing","tag-asda","tag-brick-and-mortar","tag-ecommerce","tag-home-delivery","tag-online","tag-photo","tag-printing","tag-shopping","tag-store","tag-tesco"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Picturing 3D Printing at Retail | Get3DSmart<\/title>\n<meta name=\"description\" content=\"I\u2019ve spent a lot of time comparing 2D and 3D printing, but maybe the better comparison is photo printing. 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