{"id":4563,"date":"2018-10-16T14:17:09","date_gmt":"2018-10-16T14:17:09","guid":{"rendered":"https:\/\/get3dsmart.com\/Stagingsite\/\/\/?p=4563"},"modified":"2018-10-16T14:17:09","modified_gmt":"2018-10-16T14:17:09","slug":"goods-bads-uglies-automation","status":"publish","type":"post","link":"https:\/\/get3dsmart.com\/Stagingsite\/2018\/10\/16\/goods-bads-uglies-automation\/","title":{"rendered":"The Goods, Bads and Uglies of Automation"},"content":{"rendered":"<p style=\"text-align: center;\"><strong>This article about automation also appears on <a href=\"https:\/\/blog.digifabster.com\/the-goods-bads-and-uglies-of-automation-ac8efb14b644\">DigiFabster.com<\/a><\/strong><\/p>\n<blockquote id=\"3ff2\" class=\"graf graf--blockquote graf--startsWithDoubleQuote graf-after--figure\"><p><em class=\"markup--em markup--blockquote-em\">\u201cChange happens when the pain of holding on becomes greater than the fear of letting go.\u201d\u200a\u2014\u200a<\/em>Spencer Johnson, Who Moved My Cheese<\/p><\/blockquote>\n<p id=\"3001\" class=\"graf graf--p graf-after--blockquote\">Automation is a fact of life. It\u2019s happening in both the virtual and physical worlds and there\u2019s no sign of it slowing down anytime soon. Innovative companies take the lead, putting increased pressure on their rivals. To remain competitive, even slow movers must eventually adopt.<\/p>\n<p id=\"889a\" class=\"graf graf--p graf-after--p\">But people are often a barrier. In fact, McKinsey\u00a0<a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.mckinsey.com\/featured-insights\/leadership\/changing-change-management\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.mckinsey.com\/featured-insights\/leadership\/changing-change-management\">estimates<\/a>\u00a0that 70 percent of change programs fail to achieve their goals, largely due to employee resistance and lack of management support. Sometimes it\u2019s because they don\u2019t share a common vision or purpose. Other times it\u2019s because they realize that\u00a0<strong class=\"markup--strong markup--p-strong\">the goal of automation is to replace labor with technology<\/strong>.<\/p>\n<h3 id=\"1b8f\" class=\"graf graf--h3 graf-after--p\">The Good\u00a0News About Automation<\/h3>\n<p id=\"885d\" class=\"graf graf--p graf-after--h3\">There are obviously benefits to automation. If there weren\u2019t, companies would maintain their manual processes. Automating key business processes enables organizations to be more productive. In many cases this allows them to reduce their costs and grow simultaneously. It also helps them be more competitive. Over time\u00a0<strong class=\"markup--strong markup--p-strong\">even the most loyal customers gravitate towards vendors who successfully automate<\/strong>. They don\u2019t really have a choice. It\u2019s not personal, it\u2019s business.<\/p>\n<p id=\"f3a6\" class=\"graf graf--p graf-after--p\">The impact on people can also be positive. Automation efforts don\u2019t necessarily lead to a lower headcount. In many cases this frees up time,\u00a0<strong class=\"markup--strong markup--p-strong\">allowing employees to work on higher value tasks<\/strong>. When business processes are reduced to practice, they become standardized. Repetition is the sweet spot for automation. Value is created when people have time to be creative and focus on interpersonal communication. Companies that automate can afford to hire more people with those skill sets.<\/p>\n<h3 id=\"fc0e\" class=\"graf graf--h3 graf-after--p\">The Bad\u00a0News<\/h3>\n<p id=\"7ed5\" class=\"graf graf--p graf-after--h3\">The downside of course, is that manual labor gets replaced with intellectual labor. People have to recognize this fact of life. If your job involves putting a screw in a hole repetitively, there\u2019s a good chance a robot can do it more efficiently, and it will do the job 24 hours a day without complaint.<\/p>\n<p id=\"5bbe\" class=\"graf graf--p graf-after--p\"><strong class=\"markup--strong markup--p-strong\">Resist all you want, but sooner or later the robot wins<\/strong>. Here\u2019s why. If the company you\u2019re screwing holes for doesn\u2019t automate, they\u2019ll become less competitive. Perhaps one of the other companies in their space will innovate more quickly. Or a new player will recognize the inefficiency in your market and build a new business model based on automation. Either way, sooner or later the company you work for will have no choice.<\/p>\n<p id=\"e725\" class=\"graf graf--p graf-after--p\">As employees,\u00a0<strong class=\"markup--strong markup--p-strong\">we all know this to be true<\/strong>. Jobs focused on repetitive tasks will eventually be automated. So we\u2019re left with little choice but to continuously improve. To remain relevant, we need to be creative, technical and\/or possess great interpersonal skills. Jobs requiring those skills will be harder to displace.<\/p>\n<h3 id=\"bd43\" class=\"graf graf--h3 graf-after--p\">The Ugly\u00a0News<\/h3>\n<p id=\"6dbb\" class=\"graf graf--p graf-after--h3\">It\u2019s easy to visualize an example where a person completes a repetitive physical task. Say you\u2019re working on a car assembly line and your job is to insert the screw that holds a door handle in place. It\u2019s not too hard to imagine a robot doing that work instead.<\/p>\n<p id=\"cb97\" class=\"graf graf--p graf-after--p\"><strong class=\"markup--strong markup--p-strong\">But what about an office task?<\/strong>\u00a0Say your job is to receive quote requests from customers, determine pricing based on their specifications, type up a proposal and send it to them for approval.Then upon approval, type up the order details and submit it for production. Sound pretty repetitive?<\/p>\n<p id=\"ca4a\" class=\"graf graf--p graf-after--p\">To some degree the ease with which that job can be automated depends on the complexity of your company\u2019s offering. If the product or service is simple and contains few variables, it\u2019s easy to automate. A web form can be created, the customer can enter their specifications and receive a price. If they like it, they place their order.<\/p>\n<p id=\"68f5\" class=\"graf graf--p graf-after--p\">This happens every day with eCommerce. A customer goes to a retailer\u2019s website, searches for t-shirts, selects a style, size and color and boom, two days later it shows up on their doorstep.<\/p>\n<p id=\"8203\" class=\"graf graf--p graf-after--p\"><strong class=\"markup--strong markup--p-strong\">The perception is that eCommerce is only for consumers<\/strong>. The reality is that it\u2019s an important tool for business-to-business (B2B) buyers as well. In fact, recent Forrester research\u00a0<a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.digitalcommerce360.com\/2018\/04\/17\/mapping-9-trillion-in-u-s-b2b-e-commerce\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.digitalcommerce360.com\/2018\/04\/17\/mapping-9-trillion-in-u-s-b2b-e-commerce\/\">suggests<\/a>\u00a0that in the U.S. alone, as much as $9 trillion in B2B transactions is handled through some form of eCommerce. This not only includes online websites, but also software-as-a-service (SaaS) procurement systems, purchase order, invoice and EDI networks.<\/p>\n<p id=\"c62b\" class=\"graf graf--p graf-after--p\">As software continues to become more elegant, more complex products and services are becoming easier to automate. In the 3D printing industry for example, products can be highly complex. The design of individual products is ever-changing. There are hundreds of different 3D printers and thousands of material choices. Color and finishing choices abound. Some products are even customized or personalized.<\/p>\n<p id=\"0d18\" class=\"graf graf--p graf-after--p\">Yet even in that industry, innovative companies are\u00a0<a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/digifabster.com\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/digifabster.com\/\">automating<\/a>\u00a0their quoting and order entry processes. In part they\u2019re doing it because they recognize the competitive threat. If they don\u2019t someone else will.<\/p>\n<p id=\"1cc6\" class=\"graf graf--p graf-after--p\">But they\u2019re also recognizing an important relationship.\u00a0<strong class=\"markup--strong markup--p-strong\">More complex products result in more expensive manual processes<\/strong>. Whereas an easy product might take 5 minutes to quote, a more complex one might take 15 minutes or more. A person can only quote so many of those each day. Software runs 24\/7 and never complains.<\/p>\n<p><a href=\"https:\/\/get3dsmart.com\/Stagingsite\/\/\/wp-content\/uploads\/2018\/10\/DF2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4564\" title=\"Automation from DigiFabster\" src=\"https:\/\/get3dsmart.com\/Stagingsite\/\/\/wp-content\/uploads\/2018\/10\/DF2-1024x900.png\" alt=\"\" width=\"701\" height=\"616\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><em>3D Printing software automation from <a href=\"https:\/\/digifabster.com\/\">DigiFabster<\/a><\/em><\/p>\n<h3 class=\"graf graf--h3 graf-after--figure\">Move The\u00a0Cheese<\/h3>\n<p id=\"2067\" class=\"graf graf--p graf-after--h3\">If you\u2019re in a position where you\u2019re doing a repetitive task all day, you\u2019ve got a choice to make.\u00a0<strong class=\"markup--strong markup--p-strong\">You can either embrace change or stubbornly combat the inevitable<\/strong>. If you choose the former, do so with a plan in mind. Take a leadership role, helping your managers and coworkers recognize the repetitiveness of the task at hand. Be part of the team that analyzes and determines which tools do the best job of automating it. Lead the implementation and demonstrate progress.<\/p>\n<p id=\"37d0\" class=\"graf graf--p graf-after--p\"><strong class=\"markup--strong markup--p-strong\">In the end you\u2019ll work yourself out of a job.<\/strong>\u00a0So what? Give yourself a new, better job. Instead of monotony, find other higher value needs and fill them. Get creative, learn new technology and become a better communicator. You really don\u2019t have a choice. In the long-term, those who help their companies become more productive and competitive will reap the rewards. Resistance is a short-term play. Eventually the status quo becomes too painful and when it does, those who refuse to change are left without a paycheck or a future.<\/p>\n<p><em class=\"markup--em markup--blockquote-em\">\u201cI guess it\u2019s a lot better to initiate change while you can than it is to try to react and adjust to it. Maybe we should move our own Cheese.\u201d\u200a\u2014\u200a<\/em>Spencer Johnson, Who Moved My Cheese<\/p>\n<p>&nbsp;<\/p>\n<p>To learn more about software automation for 3D printing, CNC machining and other digital manufacturing technologies, visit <a href=\"https:\/\/digifabster.com\/\">DigiFabster<\/a> today.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article about automation also appears on DigiFabster.com \u201cChange happens when the pain of holding on becomes greater than the fear of letting go.\u201d\u200a\u2014\u200aSpencer Johnson, Who Moved My Cheese Automation is a fact of life. It\u2019s happening in both the virtual and physical worlds and there\u2019s no sign of it slowing down anytime soon. Innovative<a class=\"article-read-more\" href=\"https:\/\/get3dsmart.com\/Stagingsite\/2018\/10\/16\/goods-bads-uglies-automation\/\"><i class=\"flownewsicon fa-angle-double-right\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":4565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[61,4],"tags":[68,70,303,278,187,298,304,71],"class_list":["post-4563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3dp","category-featured","tag-3d-printing","tag-automation","tag-b2b","tag-digifabster","tag-ecommerce","tag-forrester","tag-spencer-johnson","tag-workflow"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Goods, Bads and Uglies of Automation | Get3DSmart<\/title>\n<meta name=\"description\" content=\"Automation is a fact of life. 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